WordPress Image Uploads Over 2MB Blocked by Detect IPs Behind CDN Feature
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  2. Imunify360
  3. Imunify360 and Imunify Sensor
  1. Ryan Smith
  2. 03.04.2019
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Hi there,

I had a customer report that they were no longer able to upload images to WordPress over 2MB.

Smaller images would succeed, but anything over 2MB would display a "HTTP Error" message in WordPress.

I tracked this down to Imunify360 being the cause of the issue (large image uploads would work when Imunify360 was stopped) and I further isolated this to the "Detect IPs behind CDN" feature.

After disabling this feature, large image uploads in WordPress would work again.

I should note that the customer's sites were using the CloudFlare CDN and my servers all use LiteSpeed web server.

Hope you can squash this bug!
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  1. 04.04.2019 09:04:20
  2. # 1
Dmitry Tkachuk Accepted Answer
Posts: 0
Joined: 24.11.2020
Hello, resolution of this issue could require remote access, so it would be better to make a ticket for our support team at the cloudlinux.zendesk.com. They will assist you in issue resolution.
  1. 17.06.2019 21:06:06
  2. # 2
jonathan Accepted Answer
Posts: 6
Joined: 23.04.2018
This is definitely an issue, I can see it too.
  1. 18.06.2019 08:06:06
  2. # 3
Sergey Khristich Accepted Answer
Posts: 488
Joined: 20.05.2019
Hello Jonathan.
Can you open a support ticket https://cloudlinux.zendesk.com/hc/en-us/requests/new so we can take a closer look at your system? You can post the ticket number here and we'll link this thread to it.
Thank you.
Marketing Manager
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