Installatron URL IP consistently greylisted
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  2. Imunify360
  3. Imunify360 and Imunify Sensor
  1. Sean
  2. 25.01.2018
  3.  Subscribe via email and IP's have been greylisted on multiple occasions. They shouldn't be.
When installatron stops working I have to manually add these IP's. Very annoying.
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  1. 26.01.2018 08:01:45
  2. # 1
Posts: 187
Joined: 31.01.2017
Sean, you can add this IPs to Imunify360 whitelist by navigating to Firewall - WHITE LIST (there's a green ADD button to the right)
  1. 26.01.2018 12:01:38
  2. # 2
Sean Accepted Answer
Posts: 4
Joined: 25.01.2018
I do this, but the IP's for these URLs change and get greylisted again. Forcing me to manually whitelist them. Isn't there a way to WhiteList a URL so if the IP changes it's also trusted? Better yet couldn't I360 learn that whatever Installatron is doing is OK so the greylist doesn't happen in the first place.
  1. 26.01.2018 16:01:30
  2. # 3
Posts: 187
Joined: 31.01.2017
I'm afraid not, as Imunify360 performs blocking on OSI level 3, i.e. IP-based. However, you can spot the WAF/ossec rule that triggers Installatron blocking and disable it. Please, contact our support at (Imunify360 department) if you need help with that.
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