Incidences Only Update Когда «imunify360-agent start» выполняется из командной строки?
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  1. Rick Weston
  2. Thursday, 06 April 2017
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Is this normal behavior?

When I look at Imunify360 WHM console, no incidents show up at all for hours and hours, then if I run 'imunify360-agent start' from command line and look in WHM the incidents starts to show up... then of course when I exit SHH session the incidents no longer show in WHM console.

Doesn't seem to be correct to me.

What is the solution to resolve?
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  1. 07.04.2017 06:04:16
  2. # 1
Oleksiy Shchukin Accepted Answer
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Hi,

executed: systemctl start imunify360


docs and command line commands should be updated


Imunify service shall be autostarted upon successful registration. That is how './i360deploy.sh -k key' registration works.

It appears you registered agent via 'imunify360-agent register key'. This way Imunify service is not autostarted. Please also ensure the service is added for autostart:


systemctl enable imunify360


We will fix the doc appropriately.

Thanks for your report.
  1. 06.04.2017 21:04:52
  2. # 2
Inna Gordin Accepted Answer
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Hi Rick, sorry for the inconvenience... The "Edit" option is available IF you log in, and it is not available for posts without log in (which we don't require in order to make it simple for those that choose not to log in).

Thanks
Inna
  1. 06.04.2017 19:04:32
  2. # 3
Rick Weston Accepted Answer
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OK, we are up and running!

Thanks guys!

BTW, perhaps the installation docs and command line commands should be updated for dumb guys like me that either can't find it or should have apparently known to run the command will not have this same issue? ;)

I just looked again and didn't see the command to run this properly as a backend process.
  1. 06.04.2017 19:04:22
  2. # 4
Rick Weston Accepted Answer
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# chkconfig imunify360
Note: Forwarding request to 'systemctl is-enabled imunify360.service'.
enabled
# imunify360-agent rstatus
{'user_limit': 0, 'expiration': 1492732811, 'redirect_url': '?id=CL-S-1001014032-86736', 'user_count': 512, 'status': True}

Seems the license is not giving me proper activation, perhaps? Showing user_limit=0....

executed: systemctl start imunify360

Seems to turn on, however have not seen any incidents reported since 12 hours ago, I just ran command above about 5 minutes ago, so we shall see if things are operational or if the user limit of 0 is causing issue with running the process.
  1. 06.04.2017 12:04:31
  2. # 5
Oleksiy Shchukin Accepted Answer
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That looks strange that imunify360 did not start upon successful registration.

Could you list here the output for those commands -

chkconfig imunify360

systemctl is-enabled imunify360

imunify360-agent rstatus
  1. 06.04.2017 12:04:54
  2. # 6
Alexander Z Accepted Answer
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Hello, Rick.

Thank you for your question.

Imunify360 detecting incidents only if it's running.
By typing
imunify360-agent start
you start a process, which will be stopped when you exit SHH session.

In order to run Imunify360 as service, please use
service imunify360 start

After that Imunify360 will continue running even if you exit SHH session.

Regards,
Alexander, Imunify360 developer
  1. 06.04.2017 09:04:28
  2. # 7
Rick Weston Accepted Answer
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An 'EDIT' button would be nice!

Incidents! LOL, been a long 18 hours of work today folks. :)
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