Error installing imunify360.
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  1. Yuri Lobo
  2. 26.04.2017
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I'm trying to install imunify360 but I get this error running

Loaded plugins: fastestmirror, rhnplugin
Cleaning repos: cloudlinux-x86_64-server-6 imunify360 kernelcare r1soft
Cleaning up Everything
Checking if has already been registered... INFO [+ 530ms] __main__|Unknown error happened. See logs for more information
ERROR [+ 531ms] __main__|no such table: license
Traceback (most recent call last):
File "/opt/alt/python35/lib64/python3.5/site-packages/", line 3676, in execute_sql
cursor.execute(sql, params or ())
sqlite3.OperationalError: no such table: license

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/bin/imunify360-agent", line 90, in <module>
File "/usr/bin/imunify360-agent", line 83, in main
File "/opt/alt/python35/lib/python3.5/site-packages/defence360agent/cli/", line 147, in report_rstatus
is_valid = rpc.license_info()
File "/opt/alt/python35/lib/python3.5/site-packages/defence360agent/simple_rpc/", line 220, in _dispatch
return self._impl.dispatch(method, kwargs)
File "/opt/alt/python35/lib/python3.5/site-packages/defence360agent/simple_rpc/", line 194, in dispatch
return loop.run_until_complete(route_to_endpoint(ipc_callback))
File "/opt/alt/python35/lib64/python3.5/asyncio/", line 466, in run_until_complete
return future.result()
File "/opt/alt/python35/lib64/python3.5/asyncio/", line 293, in result
raise self._exception
File "/opt/alt/python35/lib64/python3.5/asyncio/", line 241, in _step
result = coro.throw(exc)
File "/opt/alt/python35/lib/python3.5/site-packages/defence360agent/simple_rpc/", line 66, in route_to_endpoint
return await route_to(**ipc_callback.kwargs)
File "/opt/alt/python35/lib/python3.5/site-packages/defence360agent/simple_rpc/", line 278, in license_info
return await LicenseCLN.license_status()
File "/opt/alt/python35/lib/python3.5/site-packages/defence360agent/internals/", line 47, in license_status
File "/opt/alt/python35/lib/python3.5/site-packages/defence360agent/model/", line 45, in run_in_executor
return await loop.run_in_executor(_executor, cb)
File "/opt/alt/python35/lib64/python3.5/asyncio/", line 380, in __iter__
yield self # This tells Task to wait for completion.
File "/opt/alt/python35/lib64/python3.5/asyncio/", line 304, in _wakeup
File "/opt/alt/python35/lib64/python3.5/asyncio/", line 293, in result
raise self._exception
File "/opt/alt/python35/lib64/python3.5/concurrent/futures/", line 55, in run
result = self.fn(*self.args, **self.kwargs)
File "/opt/alt/python35/lib/python3.5/site-packages/defence360agent/model/", line 727, in get_license
'expiration': 0,
File "/opt/alt/python35/lib64/python3.5/site-packages/", line 4800, in get_or_create
return query.get(), False
File "/opt/alt/python35/lib64/python3.5/site-packages/", line 3090, in get
return next(clone.execute())
File "/opt/alt/python35/lib64/python3.5/site-packages/", line 3142, in execute
self._qr = ResultWrapper(model_class, self._execute(), query_meta)
File "/opt/alt/python35/lib64/python3.5/site-packages/", line 2826, in _execute
return self.database.execute_sql(sql, params, self.require_commit)
File "/opt/alt/python35/lib64/python3.5/site-packages/", line 3683, in execute_sql
File "/opt/alt/python35/lib64/python3.5/site-packages/", line 3507, in __exit__
reraise(new_type, new_type(*exc_args), traceback)
File "/opt/alt/python35/lib64/python3.5/site-packages/", line 134, in reraise
raise value.with_traceback(tb)
File "/opt/alt/python35/lib64/python3.5/site-packages/", line 3676, in execute_sql
cursor.execute(sql, params or ())
peewee.OperationalError: no such table: license
Sentry is attempting to send 1 pending error messages
Waiting up to 10 seconds
Press Ctrl-C to quit
Registration server general error.

[email protected]:~#

Can anyone help me understand what's happening, please?

Thank you.
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  1. 27.04.2017 08:04:49
  2. # 1
Nikolay Accepted Answer
Posts: 8
Joined: 10.03.2017
Could you please open a ticket in the helpdesk -

imunify360 dev team
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