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Resolved Disable rule in ssh - request timeout

  1. Morten
    Morten
  2. 16.04.2018
  3.  Subscribe via email
Getting this on disabling a rule on some servers:
imunify360-agent rules disable --id 77137928 --plugin modsec --name 'xss injection attempt'
ERROR: request timeout

But some servers respond OK?
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  1. 16.04.2018 14:04:06
  2. # 1
Morten Accepted Answer
Morten
Posts: 5
Joined: 16.04.2018
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I had to login to WHM and turn it off there, but in order to have it working httpd should be restarted?
But when using ssh command httpd is not restarted. Why?
  1. 17.04.2018 12:04:29
  2. # 2
Alexandre Parubochyi Accepted Answer
Alexandre Parubochyi
Posts: 187
Joined: 31.01.2017
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Morten,

Please submit a ticket with our support so they can help you with solving the problem.
  1. 23.04.2018 11:04:47
  2. # 3
Morten Accepted Answer
Morten
Posts: 5
Joined: 16.04.2018
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Is it possible to increase timeout limit in next verison?

Reason why I get this is:
Error is in Imunify360 script which is disabled rule and then it is waiting until Apache graceful restart is not completed (it requires for applying made changes). Restart, by itself, may take 20-30 seconds or even more from the beginning of initialization. This script is also has timeout limit, which sometimes is exceeded.
  1. 24.04.2018 07:04:31
  2. # 4
Alexandre Parubochyi Accepted Answer
Alexandre Parubochyi
Posts: 187
Joined: 31.01.2017
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This issue will be addressed in one of the following product releases: the task tracking id is DEF-3780 (CLI command timeout will be set to infinity after that)
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