Suddenly 503 error on random accounts. Fixed by changing PHP back and forth
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  1. Morten
  2. 02.03.2020
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Hello,

Have you had other tickets with this same issue?
We have had around 7 different customers on 7 different Apache + mod_lsapi servers that has contacted us about their website showing 503.
We change PHP version to one lower, and back again, and sites are loading fine.

We cannot find anything in the logs. This started 18 days ago.....
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  1. 02.03.2020 13:03:45
  2. # 1
Morten Accepted Answer
Posts: 117
Joined: 16.04.2014
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And these are different CMS running.
Both Joomla, WordPress and Craft CMS.
  1. 02.03.2020 14:03:27
  2. # 2
Sergey Khristich Accepted Answer
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Joined: 20.05.2019
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Hello Morten,
Thanks for contacting. Could you clarify the configuration of mod_lsapi? In particular, do you use CRIU, more details here
https://docs.cloudlinux.com/cloudlinux_os_components/#lsapi-criu
Also what PHP modules are on these sites and what errors from the Apache error log and also PHP error log and sulsphp_log log file.
And for help you asap of this issue, could you add all this necessary information to the ticket https://cloudlinux.zendesk.com/hc/en-us/requests/new?
Thanks in advance!
Marketing Manager
  1. 03.03.2020 14:03:07
  2. # 3
Morten Accepted Answer
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Joined: 16.04.2014
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I have created a ticket, but not gotten any response yet.
Ticket #81608
  1. 03.03.2020 14:03:29
  2. # 4
Sergey Khristich Accepted Answer
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Hello Morten,
The response has already been sent to you directly. I apologize for the delay.
If you have any other questions, feel free to ask here.
Thank you for contacting us.
Marketing Manager
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