Error when using WHM 'Modify an Account' feature
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  1. Scott Neader
  2. 19.08.2017
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I am trying to use the WHM feature 'Modify an Account'. I am simply trying to add more disk space to this customer, and in the process create a new package. The bottom of 'Modify an Account' has LVE Settings, and they are all blank. WHM won't let me proceed without entering in values, which is stupid (just use the default values!!). Even when I enter in the default values manually, it stops with:

A hook has halted this operation.
Category : Whostmgr
Event : Packages::verify_input_data
Stage : pre
Invalid value for NCPU :

I have entered in 200% for Speed Settings (which I assume is what NCPU is).

How do I get rid of LVE Settings when using 'Modify an Account'? This is not the proper place to modify LVE settings. We have LVE Manager for that.

- Scott
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  1. 28.08.2017 16:08:02
  2. # 1
Igor Ghertesco Accepted Answer
Posts: 153
Joined: 07.08.2015

We are preparing new LVE Manager, which should fix the issue. Please stay tuned to our blog:

The task ID is LVEMAN-1146, it will be mentioned in the change log
  1. 02.10.2017 12:10:43
  2. # 2
Mauritz Accepted Answer
Posts: 0
Joined: 19.01.2021
We're running into the same issue. What is the workaround?
  1. 03.10.2017 15:10:29
  2. # 3
Anton Volkov Accepted Answer
Posts: 47
Joined: 03.04.2012

The fix is in beta

Empty values for LVE limits are allowed now.
  1. 03.10.2017 15:10:47
  2. # 4
Anton Volkov Accepted Answer
Posts: 47
Joined: 03.04.2012
We will consider removing LVE parameters from "Modify an account" interface in the future releases of LVE Manager.
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