Unknown Kernel, unable to uninstall

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Resolved Unknown Kernel, unable to uninstall

Anonymous User
Saturday, 06 May 2017
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Hi,

I've installed KernelCare from the Plesk Onyx 17 Extension Manager and I instantly got mails and installation errors saying:

Unknown Kernel (Ubuntu 3.13.0-042stab120.20)

I then uninstalled the KernelCare plugin with the Plesk Extension Manager and even tho it's removed from the Extension Manager, I keep getting the errors and about 60 error emails each hour.

When I run apt-get remove kernelcare I get this output:



[email protected]:~# apt-get remove kernelcare

Reading package lists... Done

Building dependency tree

Reading state information... Done

The following packages will be REMOVED:

  kernelcare

0 upgraded, 0 newly installed, 1 to remove and 14 not upgraded.

1 not fully installed or removed.

After this operation, 264 kB disk space will be freed.

Do you want to continue? [Y/n] Y

(Reading database ... 122774 files and directories currently installed.)

Removing kernelcare (2.11-4) ...

invoke-rc.d: initscript kcare, action "stop" failed.

dpkg: error processing package kernelcare (--remove):

 subprocess installed pre-removal script returned error exit status 1

Errors were encountered while processing:

 kernelcare

E: Sub-process /usr/bin/dpkg returned an error code (1)

[email protected]:~#

Can you please help me uninstall KernelCare?

Thanks!

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Responses (8)

09.05.2017 08:05:14
# 1

Stephan van Heest Accepted Answer

Posts: 1
Joined: 06.05.2017

Votes

Undo

I solved it by removing the file

kcare

/ect/init.d/

, then rebooted the machine and running

dpkg --force-all --purge kernelcare

This resulted in the successful removal of KernelCare:

[email protected]:~# dpkg --force-all --purge kernelcare

(Database inlezen ... 122774 files and directories currently installed.)

Removing kernelcare (2.11-4) ...

Purging configuration files for kernelcare (2.11-4) ...

 Removing any system startup links for /etc/init.d/kcare ...

   /etc/rc0.d/K20kcare

   /etc/rc1.d/K20kcare

   /etc/rc2.d/S20kcare

   /etc/rc3.d/S20kcare

   /etc/rc4.d/S20kcare

   /etc/rc5.d/S20kcare

   /etc/rc6.d/K20kcare

10.05.2017 08:05:34
# 2

Kateryna Obiidykhata Accepted Answer

Posts: 60
Joined: 17.08.2016

Votes

Undo

The issue has been fixed in kernelcare-2.11-5 version we are preparing to release. Thanks for bringing our attention to this.

26.07.2018 11:07:41
# 3

Ninos Accepted Answer

Posts: 0
Joined: 18.06.2019

Votes

Undo

kernelcare cannot be used with proxmox lxc. There should be a check for lxc vm's, otherwise you run into errors..

27.07.2018 12:07:03
# 4

Alexandre Parubochyi Accepted Answer

Posts: 187
Joined: 31.01.2017

Votes

Undo

It can be, but only on the host system, not inside containers

27.07.2018 13:07:52
# 5

Ninos Accepted Answer

Posts: 0
Joined: 18.06.2019

Votes

Undo

Yeah I know, in my opinion there should be a message for something like that, e.g. "kernelcare cannot be used inside lxc containers."

ATM you just get a writable error message

13.08.2018 12:08:50
# 6

Vladimir Accepted Answer

Posts: 108
Joined: 04.07.2017

Votes

Undo

Hello,

Unfortunately, there is no such option at the moment.
But you can add feature requests to: http://cloudlinux.uservoice.com
This makes it easy for us to track what people want.