Hello Micheal,
Thank you for reaching out! We are really sorry about your experience. This is a single time issue, due to changes in our deployment process. Free, extra, and EDF patches for the latest centos 7 update is available now in the test feed.
To manually apply them run: kcarectl --update --test
and will be available in the main feed on Monday.
Thank you.

Hi,

I am having the same issue, under the latest cpanel, 90.0.17 and latest centos 7 kernel.

I get alert email with:
Subject: Cron <[email protected]> /usr/bin/kcarectl -q --auto-update
Body: The `free` type patch is not found for your kernel. Please select existing patch type

In this cpanel forum post, https://forums.cpanel.net/threads/kcarectl-error.681885/#post-2802541, I was directed to this post so I run "kcarectl --update --test" twice:
1st:
"
Patch level 5 applied. Effective kernel version
Kernel is safe
"

2nd:
"
Updates already downloaded
No updates are needed for this kernel
Kernel is safe
"

Then run
sysctl -n fs.enforce_symlinksifowner
sysctl -n fs.symlinkown_gid

The first resulted in 1 and the 2nd with 99 but still the initial error is keep arriving by as an alert email.

What can I do?

Hello Eitan,
Thank you for reaching out! This problem will be fixed during the day. Stay tuned please.

Hello,

I am having the same issue. I try to run:

kcarectl --update --test
Downloading updates
Requesting trial license for IP x.y.z.a. Please wait...
HTTP Error 403: Forbidden: https://patches.kernelcare.com/test/477e233347e4f40b6249297538be6740200bf83b/3/kpatch.bin

Can you help me?

Thank you!

Hi Manuel,

It looks like a temporary network issue - please try again and if no success, submit a ticket at https://cloudlinux.zendesk.com (KernelCare department)

Yep, gusy, this issue is back...! can you fix it in a definite way??

Hello,

Please remove the string with PATCH_TYPE=free from your KC config file /etc/sysconfig/kcare/kcare.conf

Then you can check KernelCare is working with the following commands:
kcarectl --info
kcarectl --update

Thanks. I did this with support, so I hope it solved it.

I would just recommend to do the info command first as it will first get a trial license, otherwise the update will fail because there is no license of any kind - so first do the info one and then the update and then run the update again to get the message that you are fully updated.

Thank you, Eitan!

The problem seems to have started again.

The problem seems to have started again.

Hello Micheal,
I'm sorry for the delay with the answer. The patch was updated; you can found them here https://patches03.kernelcare.com/#All%20Kernels#3.10.0-1160.2.2.el7

Thank you sergey, problem resolved.