Do I need libcare installed?
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  1. Dave
  2. Tuesday, 16 February 2021
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I have two basically identical cPanel servers are running CloudLinux 6 OS (NOT os+, just CL 6.10) and KernelCare.

One of them has libcare running, but the other does not appear to even have it installed. Example:

[~]# service libcare restart
Shutting down libcare: [FAILED]
Starting libcare: [FAILED]

Is this a critical issue?

Thank you for any guidance.
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  1. 17.02.2021 11:02:56
  2. # 1
Posts: 257
Joined: 31.01.2017
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Hi,

You can safely ignore that warning. It doesn't prevent KC patches from being applied. We'll fix this issue in one of the following KC agent releases in order to avoid disturbing our customers.
  1. 22.02.2021 17:02:00
  2. # 2
Dave Accepted Answer
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Joined: 09.12.2014
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Thank you for the reply.

I guess I'm just getting a little concerned because kcarectl --info on the server without libcare shows:

kpatch-for: Linux version 2.6.32-954.3.5.lve1.4.78.el6.x86_64

Whereas on the server that has libcare , kcarectl --info shows:

kpatch-for: Linux version 2.6.32-954.3.5.lve1.4.80.el6.x86_64

I'm not sure why the version number seems to be a bit behind on one server. Is this also something will resolve itself soon?

Thank you.
  1. 23.02.2021 19:02:58
  2. # 3
Posts: 257
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Hi,

In all cases, please make sure you are running the latest version of the KC agent: https://docs.kernelcare.com/installation/#update

If the issue is still there, get in touch with our support at https://cloudlinux.zendesk.com
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