Permission denied on license.json file
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  1. Morten
  2. Thursday, 07 November 2019
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Hello,

Checked on some server and see in /usr/local/apache/logs/stderr.log that there are some permission issues with Imunify license file:
2019-11-07 15:03:56.964 [STDERR] Failed to load license: [Errno 13] Permission denied: '/var/imunify360/license.json'
2019-11-07 15:05:40.209 [STDERR] Failed to load license: [Errno 13] Permission denied: '/var/imunify360/license.json'

-rw------- 1 root root 1.6K Nov 7 12:56 /var/imunify360/license.json

This is only on LiteSpeed servers, since there is no stderr.log file in Apache.
Any idea how to get this fixed?
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  1. 07.11.2019 14:11:19
  2. # 1
Morten Accepted Answer
Posts: 103
Joined: 16.04.2014
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I did find the same on Apache servers aswell:
Failed to load license: [Errno 13] Permission denied: '/var/imunify360/license.json'
In /usr/local/apache/logs/error_log
  1. 07.11.2019 14:11:45
  2. # 2
Sergey Khristich Accepted Answer
Posts: 112
Joined: 20.05.2019
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Hello Morten! We are really sorry about your experience, these errors are not critical. Developers work on improvement of malware scan modules and in 4.4 version it will be released to beta. Thank you for contacting us.
Marketing Manager
  1. 07.11.2019 15:11:39
  2. # 3
Morten Accepted Answer
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Ok, thanks for your feedback. I know it's not critical, just wanted to notify you so you can improve your product :D
  1. 07.11.2019 18:11:33
  2. # 4
Sergey Khristich Accepted Answer
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Thanks, Morten! Happy to hear it and thanks for following up! We do our best to deliver the most reliable software for server protection. :)
Marketing Manager
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