I have a client who can't connect to our server and IM360 appears to be block them but I can't be sure. I don't see their IPv6 address in the Firewall or Incident lists and in fact, I never see IPv6 IPs in the firewall which is odd. Does IM360 block IPv6 addresses?
I'm not even sure how to whitelist IPv6 IPs.
For example, I tried to whitelist their IPv6 address: 2604:3d08:677f:fe5f:b43a:de4c:7c19:5237
I tried both:
Neither helped. Maybe I am doing it wrong?
Any insight on IPv6 and how to search for IPv6 addresses which may be blocked would be helpful.