So, we actually pay for Immunify AV+ specifically for the auto-clean feature. We have it checked to auto-clean files, and IT DOES NOT CLEAN THEM. We are having clients with the Red Google Page of death because it is not cleaning the malware it finds. Please explain how to make it auto-clean the files. We have it scanning daily at 4AM, but it still isn't cleaning them.
Hello Chris,
Thank you for reaching out! To perform an auto-clean file, you should downgrade to Imunify360 version. You can find more information about this function in our documentation here
https://docs.imunify360.com/dashboard/#cleanup
If you have any other questions, feel free to ask here. Thank you for contacting us.