Cloudlinux [Errno 14] problem making ssl connection
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I have issue with [Errno 14] problem making ssl connection

I'm trying to do this http://docs.cloudlinux.com/installation4.html and I have errors like this:




Error Downloading Packages:
  python-setuptools-0.6.10-3.el6.noarch: failed to retrieve getPackage/python-setuptools-0.6.10-3.el6.noarch.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-ruby21-rubygem-rake-10.1.0-1.el6.x86_64: failed to retrieve getPackage/alt-ruby21-rubygem-rake-10.1.0-1.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-python-virtualenv-1.11.6-2.el6.noarch: failed to retrieve getPackage/alt-python-virtualenv-1.11.6-2.el6.noarch.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-ruby21-rubygem-psych-2.0.5-1.el6.x86_64: failed to retrieve getPackage/alt-ruby21-rubygem-psych-2.0.5-1.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  python-devel-2.6.6-64.el6.x86_64: failed to retrieve getPackage/python-devel-2.6.6-64.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-ruby21-libs-2.1.5-1.el6.x86_64: failed to retrieve getPackage/alt-ruby21-libs-2.1.5-1.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-ruby21-rubygem-json-1.8.1-1.el6.x86_64: failed to retrieve getPackage/alt-ruby21-rubygem-json-1.8.1-1.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-ruby21-2.1.5-1.el6.x86_64: failed to retrieve getPackage/alt-ruby21-2.1.5-1.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-ruby21-rubygems-2.2.2-1.el6.x86_64: failed to retrieve getPackage/alt-ruby21-rubygems-2.2.2-1.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-ruby21-rubygem-rack-1.5.2-1.el6.x86_64: failed to retrieve getPackage/alt-ruby21-rubygem-rack-1.5.2-1.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-ruby21-devel-2.1.5-1.el6.x86_64: failed to retrieve getPackage/alt-ruby21-devel-2.1.5-1.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-mod-passenger-4.0.58-18.el6.cloudlinux.noarch: failed to retrieve getPackage/alt-mod-passenger-4.0.58-18.el6.cloudlinux.noarch.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-ruby21-rubygem-rdoc-4.1.0-1.el6.x86_64: failed to retrieve getPackage/alt-ruby21-rubygem-rdoc-4.1.0-1.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection
  alt-ruby21-rubygem-io-console-0.4.2-1.el6.x86_64: failed to retrieve getPackage/alt-ruby21-rubygem-io-console-0.4.2-1.el6.x86_64.rpm from cloudlinux-x86_64-server-6
error was [Errno 14] problem making ssl connection



Any hint about solution ?
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  1. 16.10.2015 07:10:29
  2. # 1
Bogdan Accepted Answer
Posts: 709
Joined: 26.06.2013
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We just had few reports about routing issue to repo.cloudlinux.com and sympthoms are quite similar, somewhere connection is lost . Do you still experience same? Could you please show an output of:

mtr repo.cloudlinux.com --report-cycles=30 --report
  1. 12.10.2015 07:10:48
  2. # 2
Artis Accepted Answer
Posts: 1
Joined: 11.10.2015
0
Votes
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I'm not able to see any issue with ssl, only issue with python do we have quick fix for this or it is time to open ticket :)


[[email protected] ~]# rpm -V -qa rhn* yum* python* ssl*
S.5....T.  c /etc/yum.conf
S.5....T.    /usr/lib/python2.6/site-packages/clcommon/cpapi/apilink.py
S.5....T.    /usr/lib/python2.6/site-packages/clcommon/cpapi/cache/__init__.py
missing     /usr/lib/python2.6/site-packages/clcommon/cpapi/cache/__init__.pyc
missing     /usr/lib/python2.6/site-packages/clcommon/cpapi/cache/__init__.pyo
SM5....T.  c /etc/sysconfig/rhn/up2date
  1. 12.10.2015 03:10:08
  2. # 3
Bogdan Accepted Answer
Posts: 709
Joined: 26.06.2013
0
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I believe we should trust the error displayed - \'problem making ssl connection\', the issue could be with some broken openssl libraries or with a proxy if you use any.

The things to check - if any packages broken with:

rpm -V -qa rhn* yum* python* ssl*

If nothing critically broken next thing to do will be to strace process and check what is going on however that is a job for our team, so better to create ticket.
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