Remove user that doesn't exist

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Resolved Remove user that doesn't exist

Nuno Leite
Sunday, 28 April 2019
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Hi,

I have a user that doesn't exist in the system. It has no record on /var/passwd

This is a new installation, and this user is always getting the limits, but is doesn't exist in the users list and i can only see it if i click on Details.

I can't edit the user and it's not getting the default user limits from LVE

I only have one user:

How can i remove this user from the LVE? This seems to be a phantom user.

Thnaks
Nuno Leite

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Responses (9)

02.05.2019 12:05:35
# 1

Vladimir Accepted Answer

Posts: 101
Joined: 04.07.2017

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Hello,

Please submit a ticket to https://cloudlinux.zendesk.com, our techs will check the issue in place.

02.05.2019 16:05:33
# 2

Nuno Leite Accepted Answer

Posts: 10
Joined: 30.08.2018

Votes

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Hi,

Ticket submitted.

Thanks
Nuno Leite

26.05.2019 17:05:17
# 3

ios man Accepted Answer

Posts: 8
Joined: 26.05.2019

Votes

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Facing this is from last months, any solution??
How can I remove this user from the LVE? This seems to be a phantom user . . .

26.05.2019 18:05:54
# 4

Vladimir Accepted Answer

Posts: 101
Joined: 04.07.2017

Votes

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Hello,

According to information provided by our developers, LVE 60001 is a temporary LVE created for dashboard statistics collection.
We will fix such behaviour in further LVE Manager releases.

As for now, you can safely ignore LVE 60001.

30.10.2019 15:10:50
# 5

UnixGuru Accepted Answer

Posts: 0
Joined: 24.09.2020

Votes

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It's not currently fixed. I'm seeing it in my panel.

31.10.2019 09:10:34
# 6

Nuno Leite Accepted Answer

Posts: 10
Joined: 30.08.2018

Votes

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Hi,

I'm not seeing that user (60001) anymore.

Thanks

31.10.2019 16:10:27
# 7

Sergey Khristich Accepted Answer

Posts: 430
Joined: 20.05.2019

Votes

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It's not currently fixed. I'm seeing it in my panel.

Hello! Thank you for reaching out. We are really sorry about your experience. We are working on this issue.
Get back to you later with a response. Thank you.

Marketing Manager

03.06.2020 17:06:39
# 8

Eduardo Broering Accepted Answer

Posts: 0
Joined: 24.09.2020

Votes

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Hello,

Any news about this issue? I noted that when "user" 60001 is running in LVE Manager, the IO is high too.

09.06.2020 14:06:59
# 9

Kateryna Obiidykhata Accepted Answer

Posts: 64
Joined: 17.08.2016

Votes

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Hello Eduardo,
the issue described below was fixed in one of our previous releases. Meanwhile, it is possible that your version of LVE manager does not support needed updates. Can you please submit a support ticket here https://cloudlinux.zendesk.com/hc/en-us/requests/new so we can investigate the problem and fix it asap. Thanks in advance!