Problem with Python Selector
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  1. Smith
  2. Friday, 20 March 2020
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I am trying to move an account that was using the Python Selector to a new one. Apparently when you transfer accounts it does not bring over the modules installed on the old account. I am trying to install them but I get the following error

I login as the user and then run source /home2/nwcadmin/virtualenv/public__app/2.7/bin/activate



source /home2/nwcadmin/virtualenv/public__app/2.7/bin/activate
(public_app:2.7)[[email protected] ~]$ pip install Django==1.9.7
Downloading/unpacking Django==1.9.7
Downloading Django-1.9.7-py2.py3-none-any.whl (6.6MB): 6.6MB downloaded
Installing collected packages: Django
Cleaning up...
Exception:
Traceback (most recent call last):
File "/opt/alt/python27/lib/python2.7/site-packages/pip/basecommand.py", line 122, in main
status = self.run(options, args)
File "/opt/alt/python27/lib/python2.7/site-packages/pip/commands/install.py", line 307, in run
strip_file_prefix=options.strip_file_prefix)
File "/opt/alt/python27/lib/python2.7/site-packages/pip/req.py", line 1440, in install
requirement.install(install_options, global_options, *args, **kwargs)
File "/opt/alt/python27/lib/python2.7/site-packages/pip/req.py", line 674, in install
strip_file_prefix=strip_file_prefix
File "/opt/alt/python27/lib/python2.7/site-packages/pip/req.py", line 906, in move_wheel_files
strip_file_prefix=strip_file_prefix,
File "/opt/alt/python27/lib/python2.7/site-packages/pip/wheel.py", line 215, in move_wheel_files
clobber(source, lib_dir, True)
File "/opt/alt/python27/lib/python2.7/site-packages/pip/wheel.py", line 205, in clobber
os.makedirs(destdir)
File "/opt/alt/python27/lib64/python2.7/os.py", line 157, in makedirs
mkdir(name, mode)
OSError: [Errno 13] Permission denied: '/opt/alt/python27/lib/python2.7/site-packages/Django-1.9.7.dist-info'



I have also tried installing the modules via the web interface and modules and it goes to a screen that says Please Wait and never completes.

Any ideas on what could be wrong?
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  1. 20.03.2020 09:03:27
  2. # 1
Sergey Khristich Accepted Answer
Posts: 381
Joined: 20.05.2019
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Hello Smith,
Thank you for reaching out! Can you open a support ticket https://cloudlinux.zendesk.com/hc/en-us/requests/new so we can take a closer look at your system? You can post the ticket number here and we'll link this thread to it.
Thank you.
Marketing Manager
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