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  1. Dung Nguyen
  2. Tuesday, 15 November 2011
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Hi,

Then install couldlinux. NAMED and Mail Server do not work.
Please help me.
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  1. 15.11.2011 08:11:41
  2. # 1
Igor Seletskiy Accepted Answer
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If you still have an issue, please, submit a ticket to helpdesk.cloudlinux.com
Overall, restarting named should solve such issue. On some servers I have seen the need to bring up all the IPs, as sometimes they wouldn\'t come up after reboot.
  1. 15.11.2011 11:11:05
  2. # 2
Dung Nguyen Accepted Answer
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i don\'t want you connect to my server
Please tell me command to fix mail server to it work good when use CouldLinux
  1. 15.11.2011 11:11:20
  2. # 3
Igor Seletskiy Accepted Answer
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The issues with mail server are not related to CloudLinux. We don\'t touch mail server, control mail server, or alter any of mail server files. Whatever issue you are having is due to server restart, and not due to CloudLinux.

On the other hand -- we have skills to debug and help you resolve mail server issues if you provide the access. Even though it is outside of CloudLinux support, we usually want to make sure that our customers are happy.
  1. 16.11.2011 00:11:21
  2. # 4
Dung Nguyen Accepted Answer
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because tickets.Cpanel.net tell Cause damage to mail server is CouldLinux
  1. 16.11.2011 08:11:10
  2. # 5
Igor Seletskiy Accepted Answer
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We have a partnership with cPanel where they would resolve all CloudLinux related issues, and we have access to their ticketing system for cases where they need help to resolve it.
Please, provide ticket id from tickets.cpanel.net so we can see cPanel\'s support response.
  1. 16.11.2011 09:11:25
  2. # 6
Dung Nguyen Accepted Answer
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Support Request Id 1989478 - Mail server do not work

Daniel Stewart says: November 14th, 2011 at 11:23 AM

Hello,

This is a resource shortage issue.

-bash-3.2# ps aux | grep top
root 10942 0.3 0.0 17344 1400 pts/4 SN+ 00:14 0:00 top
muabanco 12979 0.0 0.3 151428 10064 ? SN 00:16 0:00 /usr/bin/php /home/muabanco/public_html/http://xxxxxx.com/index.php
root 13046 0.0 0.0 61220 768 pts/5 SN+ 00:17 0:00 grep top
-bash-3.2# dmesg | grep 10942
LVE: Can\'t enter to lve fr om slave context - 10942 699

Fatal resource shortage: privvmpages, UB 871.
Fatal resource shortage: privvmpages, UB 871.
Fatal resource shortage: privvmpages, UB 871.
Fatal resource shortage: privvmpages, UB 871.

While working on this yesterday, I noticed some things that led me to believe that there MAY be an issue with CloudLinux, but it also looked as though it may have been intentionally removed. However, today I am noticing that the system is reporting that it is using the CloudLinux kernel

At this point, I can stop httpd and try to resolve whatever issue there is with CloudLinux. But I need your confirmation that you want to run CloudLinux.

-bash-3.2# uname -a
Linux server.xxxxx.com 2.6.18-294.26.1.el5.lve0.8.18 #1 SMP Thu Feb 24 12:11:27 EET 2011 x86_64 x86_64 x86_64 GNU/Linux

If we get CloudLinux running properly, we can apply lim its on the accounts and hopefully reduce memory usage. If not, we need to get it properly removed and I can provide information from that perspective.

Please advise.

--
Daniel Stewart
Technical Analyst I
cPanel Inc.
  1. 16.11.2011 09:11:07
  2. # 7
Igor Seletskiy Accepted Answer
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You are running old, outdated problematic CloudLinux kernel. Please, update it -- and any CL related issues will disappear.
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