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  2. Saturday, February 06, 2016
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Users are getting the following warning when they visit 'Select PHP Version' in cPanel, and then click the 'Switch to PHP Options' link:

Warning: Changing php modules and php options via PHP Selector for native php version is impossible

But we do not enable the native PHP version on the server.

The selected PHP version is one of the alt-php versions.

Running phpinfo() on the user's domain, we can also confirm that the selected PHP version is one of the alt-php versions.

We are running cPanel/WHM 11.52.2 (build 5) on CloudLinux 6.7 x86_64.

We have already tried recompiling using EasyApache 3, and also running /usr/sbin/cagefsctl --force-update.

With all this in mind, what do you think could be causing the above warning message to show up when the user clicks the 'Switch to PHP Options' link?

Is it because we have not upgraded to cPanel/WHM 11.54? If so, can this bug be fixed so that CloudLinux detects which version of cPanel is running and shows the page correctly?
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  1. 08.02.2016 03:02:46
  2. # 1
Bogdan Accepted Answer
Posts: 709
Joined: 26.06.2013
This is not related to WHM version and definitely should not work that way. We would like to check the issue in place, please create a ticket at and provide server access so we could reproduce it.
  1. 08.01.2018 00:01:14
  2. # 2
Zach Accepted Answer
Posts: 1
Joined: 08.01.2018
This means that there's something wrong with /etc/cl.selector/php.conf

If you try to change the PHP version while on the PHP Options area, you'll see a red error indicating the error.

In my case, our comments for custom PHP settings seemed to have jumped onto the next line, presumably because word-wrap :)
  1. 10.01.2018 15:01:24
  2. # 3
Igor Ghertesco Accepted Answer
Posts: 76
Joined: 07.08.2015

I have not been able to reproduce the issue in our test environment.

Could you please submit a ticket to, so we could take a closer look?
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