mbstring configured with disable-mbregex
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  1. SeanChiarot
  2. Wednesday, 06 May 2020
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Running into an issue with a cPanel account on our server.

This person is running IPS forums and after some troubleshooting they've (IPS Support) told them the following

The Multibyte String extension has been configured with the --disable-mbregex option. You should contact your hosting provider or system administrator to ask for it to be reconfigured without that option.


I've asked this client of mine to ask IPS how this gets 'enabled' / 'configured without that option' and all they tell us is to recompile it... (We are using CloudLinux & cPanel)
I've removed this php module & re-added it (same thing) we've changed php versions (same thing) we've even migrated them to our 'development' server to see if the issue is present there (it is)
I've tried searching google but am not having luck, would someone know how to get this done.
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  1. 07.05.2020 10:05:19
  2. # 1
Sergey Khristich Accepted Answer
Posts: 338
Joined: 20.05.2019
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Hello,
Thank you for reaching out! To help you with this question we need a little bit more information, could you please provide us the PHPinfo?
Thank you.
Marketing Manager
  1. 07.05.2020 13:05:55
  2. # 2
SeanChiarot Accepted Answer
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Joined: 05.05.2020
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Hello Sergey Khristich , thanks for the response;
I went to their site to get the phpinfo page for you & the thing that ips had us run and well.. (see image)
I have no clue why its saying no issues now as no one made any changes to the server between last night & now but its showing its working
  1. 07.05.2020 16:05:36
  2. # 3
Sergey Khristich Accepted Answer
Posts: 338
Joined: 20.05.2019
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Hello,
Thanks for the information. Happy to hear it and thanks for following up!
If you require any further information, let me know.
Marketing Manager
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