Charts Not Loading
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  1. Frank Doud
  2. Monday, 02 December 2019
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Hi,

Unsure how long this issue has been around as I do not make it into clients cPanel that often. No matter if one chooses "Details" or "Snapshots" no chart is shown. Charts pull up fine in WHM.

Thanks
-Frank
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  1. 03.12.2019 14:12:06
  2. # 1
Sergey Khristich Accepted Answer
Posts: 137
Joined: 20.05.2019
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Hello Frank,
Thank you for reaching out! Can you open a support ticket https://cloudlinux.zendesk.com/hc/en-us/requests/new so we can take a closer look at your system? You can post the ticket number here and we'll link this thread to it. Thank you.
Marketing Manager
  1. 03.12.2019 20:12:42
  2. # 2
Frank Doud Accepted Answer
Posts: 41
Joined: 21.08.2010
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ticket placed=> #75668
  1. 03.12.2019 20:12:55
  2. # 3
Frank Doud Accepted Answer
Posts: 41
Joined: 21.08.2010
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Just in case anyone else is experiencing this issue.
yum reinstall lvemanager
Fixed it right up!
  1. 04.12.2019 10:12:33
  2. # 4
Sergey Khristich Accepted Answer
Posts: 137
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Hello Frank! Happy to hear it and thanks for following up!
Marketing Manager
  1. 04.12.2019 12:12:12
  2. # 5
Morten Accepted Answer
Posts: 104
Joined: 16.04.2014
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Same issue here:
https://www.cloudlinux.com/forum/forum11/bug-in-latest-lve-updates-lve-chart-missing

Command that should fix it:
/usr/share/l.v.e-manager/install-lvemanager-plugin.py -u

But this keeps happening on the servers we have fixed in November. Why?
  1. 05.12.2019 09:12:11
  2. # 6
Sergey Khristich Accepted Answer
Posts: 137
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Hello Morten,
We are working on this issue. We are expected to yield a beta version next week.
Marketing Manager
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