4.18 kernel will not boot your server and enters into a emergency maintenance mode
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  1. Mitch
  2. Sunday, 19 April 2020
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I tried to install hybrid Kernel and after reboot server never came back online.
Made ticket with data Center and their reply was:
Hello Mitch,

It looks like the 4.18 kernel will not boot your server and enters into a emergency maintenance mode. Rebooting and choosing a older kernel did allow the server to boot.


Isn't Cloudlinux 7.7 hybrid kernel compatible with cPanel?
Thanks
Mitch
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  1. 20.04.2020 11:04:06
  2. # 1
Sergey Khristich Accepted Answer
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Hello Mitch,
Thank you for reaching out! Could you check everything please in accordance with our documentation
https://docs.cloudlinux.com/cloudlinux_os_kernel/#hybrid-kernels
https://cloudlinux.zendesk.com/hc/en-us/articles/360013049140-CloudLinux-OS-Compatibility-With-AMD-Ryzen-EPYC-Processors
If the problem is not solved could you please create a ticket here https://cloudlinux.zendesk.com/hc/en-us/requests/new and technical experts will help you asap. If you have any other questions, feel free to ask here.
Thank you for contacting us.
Marketing Manager
  1. 20.04.2020 13:04:26
  2. # 2
Mitch Accepted Answer
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Happened again went into emergency screen filling out support form.
  1. 20.04.2020 14:04:11
  2. # 3
Sergey Khristich Accepted Answer
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Hello Mitch,
We need a little bit more information, please create a ticket and describe in detail the problem and indicate what kind of hardware you have here https://cloudlinux.zendesk.com/hc/en-us/requests/new and technical experts will help you asap.
Thank you.
Marketing Manager
  1. 20.04.2020 15:04:44
  2. # 4
Mitch Accepted Answer
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Thanks
I did level1 had a hard time with the KVM over IP and then sent it to level 2 support department waiting on them now

thanks
mitch
  1. 20.04.2020 16:04:11
  2. # 5
Sergey Khristich Accepted Answer
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Mitch,
Thank you, our specialists will answer you on the ticket as quickly as possible.
Marketing Manager
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