CloudLinux OS Blog - [Resolved] CLN Downtime
CloudLinux OS Blog

[Resolved] CLN Downtime

Service-Unavailable-1

[Update] 1:10AM PDT, 4:10 AM EDT, 9:10 AM BST

The software issues with CLN have been fully resolved.

[Update] 12:00AM PDT, 3:00 AM EDT, 8:00 AM BST

Unfortunately, the issue has re-appeared; there could be problems with registering new CloudLinux OS servers. We will let you know as soon as we have any updates.

[Update] 12:30PM PDT, 3:30 PM EDT, 8:30 PM BST

All CLN services are restored back to normal.

11:00 AM PDT / 2:00 PM EDT / 7:00 PM BST

Due to the internal software issue, the CLN servers may not be available for the next several hours.

The issue affects current server registrations and licenses, as well as some yum transactions. We are doing our best to get CLN services up and running ASAP.

We will keep you posted.

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Comments 6

Guest - Mano Ruzengwe on Tuesday, 06 August 2019 06:53

Any update on this issue

Any update on this issue
Dmitriy Serafin on Tuesday, 06 August 2019 08:24

Hello Mano,
Sorry for the delay. The issue should be resolved at this point; could you please check it on your end and let us know if everything is back to normal?

Hello Mano, Sorry for the delay. The issue should be resolved at this point; could you please check it on your end and let us know if everything is back to normal?
Fabian Marsiglione on Saturday, 10 August 2019 00:08

Hello

An error has occurred:
Error communicating with server. The message was:
Unable to connect to the host and port specified
See /var/log/up2date for more information
There was an error communicating with CLN.
CLN support will be disabled.
Error communicating with server. The message was:
Unable to connect to the host and port specified

How can i fix this?
Thanks
Fabian

Hello An error has occurred: Error communicating with server. The message was: Unable to connect to the host and port specified See /var/log/up2date for more information There was an error communicating with CLN. CLN support will be disabled. Error communicating with server. The message was: Unable to connect to the host and port specified How can i fix this? Thanks Fabian
Sergey Khristich on Monday, 12 August 2019 08:30

Hello Fabian! To help you with this question we need a little bit more information, please create a ticket here https://cloudlinux.zendesk.com/hc/en-us/requests/new and technical experts will help you asap.
If you have any other questions, feel free to ask here. Thank you for contacting us.

Hello Fabian! To help you with this question we need a little bit more information, please create a ticket here https://cloudlinux.zendesk.com/hc/en-us/requests/new and technical experts will help you asap. If you have any other questions, feel free to ask here. Thank you for contacting us.
Fabian Marsiglione on Monday, 12 August 2019 20:22

Thanks Sergey!

Now is working fine.. surely was the other day.. CLN was apparnetly down at saturday too.

Regards
Fabian

Thanks Sergey! Now is working fine.. surely was the other day.. CLN was apparnetly down at saturday too. Regards Fabian
Sergey Khristich on Tuesday, 13 August 2019 08:04

Hello Fabian! Happy to hear it and thanks for following up! Please let us know if you have any questions.
Thanks!

Hello Fabian! Happy to hear it and thanks for following up! Please let us know if you have any questions. Thanks!
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Wednesday, 23 October 2019

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