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Dmitry Oronov is CloudLinux support manager.

What’s new in Support? Knowledge Base, suggested articles, feedback

What’s new in Support? Knowledge Base, suggested articles, feedback

What’s new in Support? Knowledge Base, suggested articles, feedback
support screen
support screen
support screen
support screen
If you’ve contacted our support recently, you might have noticed a few improvements: The Knowledge Base has relocated to a better home We have fully migrated all the Knowledge Base articles from the legacy site to our new customer support system, powered by Zendesk, with a more sophisticated Knowledge Base engine. Our old Knowledge Base now redirec...
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“Out with the old, in with the new” initiative continues - new customer support experience ahead
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“Out with the old, in with the new” initiative continues - new customer support experience ahead

“Out with the old, in with the new” initiative continues - new customer support experience ahead
Post updated on April 25th, 2017 Dear CloudLinux Customer, I would like to share with you another upgrade CloudLinux is making as part of the “Out with the old, in with the new” initiative. First, a bit of background. For years, our helpdesk tool allowed us to handle tens of thousands of support tickets that customers send us. No matter the type of...
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Dmitry Oronov
I am sorry for the inconvenience. Based on your feedback, and a few other customers, we’ve decided to allow access to the new Zend... Read More
Tuesday, 18 April 2017 18:05
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